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As a powerful customer-centered support team consisting of more than 20 professionals and the company's window to the customers, the technical service center has always placed customer satisfaction first and provides customers with quality and efficient services each day with its own specialty and enthusiasm. In the third-party customer satisfaction survey, the company's customer satisfaction has always been in the leading position in the industry. With the concept of customer focus and continuous innovation, the company has received double recognition from the authority and the customer. The company's technical service center will always give most intimate care to the customers and be committed to create the best customer care center to become the industry benchmark. |
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Provide the technical services of Bogmating whole product series, including:
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Product selection: provide the customers with product consultation and product selection services, so that the customer can select most suitable products. |
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Technical support: assist the design institute designer in technical support for product cograph. |
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Solution: provide the customers with professional system solutions. |
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Technical exchange: hold technical seminars and eliminate all technical difficulties in the customer's use of our products and services. |
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Technical guidance: conduct technical guidance for the problems encountered by the customer in the use of the products and provide FAQ solutions. |
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Technical training: the training services provided include training courses (standard training, customized training and on-the-job training), training need analysis, skill evaluation and training aids (training publications and training samples) and can fully meet the training needs of the users at different levels and help you obtain the maximum benefits. In addition, we provide the customized training solutions based on your input and goals and use a set of mature processes to determine your ideal vision, actual limiting factors, schedule and perfect measure of success. |
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If you encounter any technical problem in the product or system operation process, we may provide services anytime and anywhere. You will not be isolated in case of any difficulty in your product or system. For any emergent technical difficulty, you may directly contact our technical experts for most professional technical support. We always do for your sake and provide gold services to achieve value sublimation. Technical service center hotline: 0512-57914503 Service time: 8:30－17:30 Monday to Friday |
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Official micro letter
0512-57914503
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